Catching a housekeeping supervisor in the hallway helped finally make this happen. The next day trying to get housekeeping service proved almost impossible as well via both phone calls and text messaging. Finally the front desk was able to make it happen. It took 3 calls to only be told they were out. Tried calling for extra items including an extra blanket, extra pillow and a refrigerator. Get checked in and up to a suite that was large but clearly in need of a refresh and of questionable cleanliness. Nice people but not at all equipped to help. Tried calling the hotel but when you call the main number, instead of the hotel you get routed to a call center in the Philippines. First off, kept getting messages about using mobile check in yet the system didnt work. My stay at the hotel (still in house as I type this) has shown how bad things have gotten in Vegas and how the standards of what was once a great property are non-existent.
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